The ability to read critically is an important skill not only at Essay - 1

The capacity to peruse fundamentally is a significant expertise at college as well as in the business world. examine - Essay Example Subsequently, through upgrading basic viewpoints towards writings, items and different images emanant in a general public, understudies can move these capacities to the general population, in this way perusing their general public through a basic focal point that coordinates to strengthening (Cioffi, 1992). Reacting to the developing need toward basic proficiency, colleges these days incorporate correspondence educational programs as a necessary section of the undergrad and graduate courses of large numbers of business colleges. These colleges and schools necessitate that understudies gain information on different relational abilities, for example, oral, perusing and writing notwithstanding the significant courses, for example, the board, showcasing and bookkeeping aptitudes (Muir, 1996). All things considered, there is no normal concession to the ramifications of business correspondence and the regular way to training business correspondence oftentimes presents a one-dimensional procedure system that misses the mark in tending to basic deduction so as to see political and power connections that are available in the working environment. As of late, there has been more noteworthy accentuation on the correspondence rehearses inside the association just as inside the more huge monetary, po litical and social condition of the work environment (in the same place). New school graduates are frequently amazed to find that correspondence customs in the work environment are more exceptionally reprimanded than in the scholarly domain and that prevalent subordinate collaborations are a lot of confused than the common understudy educator relationship. Despite the fact that few associations advance open correspondence and imaginative abilities, they are stifled by components that may not seem clear or reasonable to the amateur representative. For example, it isn't consistently clear who the significant entertainers are in the dynamic field, and the amateur may want to comply with conventional business correspondence approaches which

Prioritizing the IT Project Portfolio Paper Essay Example for Free

Organizing the IT Project Portfolio Paper Essay Lilas Web configuration is a genuinely new business. Lila has around 45 representatives, and is trying to talking for an IT anticipate chief. The Information Technology (IT) anticipate will assume a significant job in Lilas business. The upgraded IT anticipate administrator will be investigating getting the Project Portfolio Management (PPM) instruments. This instrument will help in the supporting procedure for aiding in choosing the correct task. With the new PPm the entirety of the new task will be chosen and assessed. The PPM will likewise assist with distinguishing those activities that have a decent achievement. Lilas Web configuration has such huge numbers of elements when considering organizing the IT anticipates. The PPm is an amazing asset that Lilas Web configuration will have. The PPM will help center around the administration of every IT anticipates. The enhanced IT anticipate administrator needs to assess the significance and survey the vital targets. The IT director should investigate Lilas key arrangement. Vital arrangement is the place the IT anticipate chief will reinforce tasks, set needs, center vitality, and work on the shared objective of the organization. This is so the IT anticipate can be assessed through the accompanying models. Will the venture make or drives more income for the organization. Will the task cut the cost of working together? Is this task commanded by government, nation, state, and neighborhood law? Is there any rival in business who has embraced a comparative task? The model that we will use for assisting with organizing data innovation ventures is known as the Credit Union Return on Technology (CURT) as indicated by References Denbo, Adam, and Rand. Guthrie. Organizing IT Projects: An Empirical Application of an IT Investment Model. http://www.iima.org/CIIMA/CIIMA%20V3%20N210%20Denbo.pdf

Human Resource at Mcdonald’s Essay

I. Presentation In today’s seriously serious and worldwide commercial center, having an exceptionally dedicated or skilled workforce is one of the most basic factors in keeping up an upper hand (Millmore et al., 2007). Hence, in a developing number of associations, vital HR the board (SHRM) is presently seen as a wellspring of upper hand. Vital human asset the executives is intended to assist organizations with addressing the necessities of their representatives while advancing organization objectives. As a significant part of key human asset the executives is worker advancement, associations need to consider representatives may need or need and what the organization can sensibly gracefully (Baker, 2009a; Tarique and Schuler, 2010). This exploration paper attempts to talk about how associations accomplish this crucial. We will examine around two significant parts of SHRM, key universal HRM (SIHRM) and work relationship. In spite of the fact that these two fields will be broke down independent ly, we can see the connection between them when we apply them to the case McDonalds’ (Goldsmith et al., 2009). In each segment, we will examine about the speculations and models identifying with every one of those angles and how these hypotheses appeared in McDonalds’. II. McDonalds’ and Strategic International HRM II.1. Writing survey of SIHRM and its structures The fundamental pattern of late examinations on changes in the business condition is the development of disguise, for instance Ferenbach and Pinney (2012); Hitt et al. (2012); and Zain and Kassim (2012). As organizations become increasingly worldwide, SIHRM assumes a significant job in the turn of events and accomplishment of global companies (MNCs) (Festing et al., 2012; Smale et al., 2012; and Stahl et al., 2012). As per Briscoe (2012) worldwide human asset the executives (IHRM) can be characterized as set of administrative instruments for overseeing hierarchical HR at universal level to accomplish authoritative goals and upper hand over contenders, both local and global. IHRM, hence, incorporates regular HRM capacities, for example, enrollment, choice, preparing and advancement, execution examination and prizes and discipline done at universal level and extra exercises, for example, worldwide administration abilities, ostracize the executives, etc (Millmore et al., 2007). Milliman et al. (1991) built up a SIHRM system based hypothesis of â€Å"fit and flexibility†. The idea of â€Å"IHRM fit† included outside and interior side. Outer IHRM fit showed the MNCs’ capacity to manage the cross-national condition, which incorporates the social, legitimate, political and social variables of broadened outside nations where they work. Then again, inside IHRM fit worried on the administration capacity to guarantee fitting control and co-appointment among corporate and remote auxiliaries. Notwithstanding â€Å"fit† idea, â€Å"flexible† was additionally significant as it determined the authoritative capacity to easily execute changes and adjust to differing conditions. Zheng (2013) remarked on the system that in today’s open worldwide condition in which data and information is moved unreservedly and rapidly, an incorporation of fit between inward HRM and outer capacities is required and ought not be treated as two separat e capacities. The SIHRM structure of Schuler et al. (1993) appears to execute this point (Figure 1). The structure established of two significant components: between unit linkages and inner activities. Between unit linkages demonstrated the MNC’s capacity to separate its working units intensive the world while, simultaneously, keep them all around facilitated and controlled. Inward tasks demonstrated the fit between each unit’s bounds of its nearby condition, laws, governmental issues, culture, economy and society and its own vital targets given by the partnership. Schuler et al. (1993) framework’s impediment is to disregard the job of people (supervisors and staff) which is broadly considered as a significant constituent of SIHRM (for instance Briscoe et al., 2012; Shi and Handfield, 2012; and Sanchez-Arias et al., 2013). The SIHRM structure of Taylor et al. (1996) worried on how easily top administrators can move the parent company’s SIHRM direction to affiliateâ€⠄¢s HRM framework, at that point to give hierarchical qualities and top managers’ conviction to explicit workers inside the member (Figure 2). In spite of the fact that Taylor’s model (1996) can supplement the constraint of Schuler’s structure (1993), we despite everything need a progressively point by point and viable model to apply in the genuine business world. This is where the system for worldwide ability the board of Tarique and Schuler (2010) proves to be useful. In the following segment, we will examine about the structure in subtleties and on account of Mc Donalds’ (Figure 3). II.2. The system for worldwide ability the board and the instance of McDonald’s a.Global Talent Challenges for McDonalds’ The significant driver of worldwide ability challenges for McDonalds’ is the globalization. Despite the fact that globalization empowers firms to utilize laborers in the creating economies of the world at much lower compensation than is conceivable in the created economies of the world (Wise and Covarrubias, 2012), it likewise prompts expanding rivalry in inexpensive food industry (Asif et al., 2011; Gupta, 2012; and Royle, 2012). In such condition, worldwide upper hand is just for those global firms that prevail with regards to finding and moving its workforce over the world, adjusting to nearby contrasts, adapt ceaselessly, and move information more adequately than their rivals do (Molinsky, 2013; Steers et al., 2013). In this way, human plan of action turns out to be increasingly more significant in keeping up upper hand at MNCs. Likewise, as McDonalds’, as different MNCs, grow its business into numerous different nations, its customers keep on having altogether different purchasing behaviors from area to locale. The association in this way should have an ability the board procedure set up that constantly surveys whether workers can address the specific needs of an assorted client base (Podsiadlowskia et al., 2013). In 2011, Manpower Group directed research among almost 25,000 organizations across 39 distinct nations and domains, which shed light on that 32% of American organizations were searching for remote specialists, higher than whatever other territory (that number of the entire world was 24%). This raises the interest for laborers with capabilities and inspiration impressively high, particularly for American organizations. While the interest was getting higher, the remote work flexibly for MNCs was not all that plenteous. The examination of Manpower (2011) indicated that 74% of American businesses (among 5,820 overviewed organizations) thought that it was troublesome in enlisting outside works. What's more, Pearson (2012) accepted that high representative turnover is a danger for today’s organizations. These issues made the work showcase progressively serious for managers, particularly works in an industry whose the pace of worker turnover is as high as cheap food industry (Harris, 2012). For McDonald’s and other drive-through eatery, there is another particular deterrent. As indicated by Sharma and Kiran (2012), workers these days don't just search for associations offering high pay yet additionally those â€Å"whose methods of reasoning and working practices coordinate with their own principles†. This may make an issue for McDonalds’ to contend in enlisting best gifts as d rive-through eateries normally have awful notoriety of causing moral sound issues, for example, stoutness (Fraser et al., 2012; Jeffery and Utter, 2012). Tarique and Schuler (2010) summed up worldwide ability challenges as too minimal required ability and an excess of unneeded ability, or rather â€Å"the required ability is accessible in an inappropriate place†. b.McDonalds’ Human Resource Actions to Address Global Talent Challenges Ability the board activities must be adequately fruitful when connected to the procedures of the association. Since 2005, McDonald’s worldwide workforce system has been intended to be lined up with and bolster the execution of its business objective, which is â€Å"to become everyone’s most loved spot and approach to eat† (Harkins et al., 2005). Strangely, the worldwide ability the board practice started by McDonalds’ almost ten years back was fundamentally the same as the Tarique and Schuler’s structure (2010). Before 2001, McDonald’s built up its presentation appraisal framework contained six â€Å"performance drivers† (Figure 4) on which directors and staffs’ yearly execution will be estimated on the â€Å"what† of their achievements as well as on â€Å"how† they achieved it (Goldsmith et al., 2009). Be that as it may, when it was turned out all around in 2003, obviously certain components of the new framework re-plan were not appropriate for the remote societies and legitimate structures that existed in specific nations. Accordingly, the entirety of its offshoot and diversifying stores were offered adaptable to roll out specific improvements to adjust neighborhood prerequisites. This manager’s activity mirrored the â€Å"fit and flexible† idea of Milliman et al. (1991) as talked about in the last area. In 2003, McDonalds’ presented its Global Talent Review Process of which fundamental intention is to prepare and create up and coming age of pioneers and directors and in 2006, the association included a more top to bottom investigation of who needs advancement moves to improve their experience and a procedure that encourages this development (Goldsmith et al., 2009). The activity permitted potential pioneers of cutting edge to move all the more unreservedly to different authoritative offices so as to acknowledge improvement openings for work wi

Business Strategy BMW

Bayberries Motormen Worker GAG (English: Bavarian Motor Works) with headquarter in Munich is one of them. Established 1916 as a maker of airplane motors BMW is one of the ten biggest vehicle makers on the planet today. The organization works in three business portions: cars, cruisers and monetary administrations. Anyway the center business Is as yet the creation is one of the main vehicle producers with the expect to accomplish gainful development and become the main in next hardly any years. The worldwide acting organization had a business volume of 53,7 billion Euro in the year 2009.Currently 96. 000 businesses work at 17 distinctive creation puts everywhere throughout the world for BMW. In a year ago the BMW Group sold 1. 3 million vehicles of its three non-covering premium vehicle brands Mini, Rolls-Royce and BMW. The brand acknowledgment and high interests in innovative work is by all accounts the trumps of (BMW, n. D. : BMW Education Programmer n. D. ). This report will give an increasingly nitty gritty view at the present circumstance of the BMW Group with an investigation of the organization's methodologies yet additionally with a glance at the issues and a last assessment of the creators of this report. . Vital Analysis Integral to the comprehension of the association BMW Group is a point by point vital examination of the organization. Appendixes 1 and 2 both contain different instruments for examination, to be specific a SOOT and a PESTLE investigation. One can draw upon these while examining all the powers and factors influencing an organization as a total. It is additionally imperative to put the discoveries of these examinations in a unique situation. For this situation, a vital investigation of BMW Group ought not just consider the data contained in both these examinations, yet in addition the setting wherein the firm operates.As referenced, in Appendix 1, a SOOT investigation thinks about the present situation of an organization. On account of BM W Group, the position is as of now appreciates is a solid one. When fundamentally investigation the referenced shortcomings and dangers it becomes evident that each of these are normal to most organizations and vehicle makers in the market fragments picked by BMW Group and its auxiliaries. One might say this prompts a counteracting impact, which will be talks about below.For model, as far as dangers to car producers, existing and savage rivalry applies to by far most, as does being influenced by the instability of fuel costs. To a huge degree the cost of crude materials additionally represents a danger to all makers, anyway this fluctuates by little degrees when one thinks about that in an anthropometry situation numerous vehicles don't have comparable materials. This is because of producers looking for upper hand through vehicle parts and structures being made of contrasting amalgams, in endeavors for characteristics, for example, more prominent quality and lighter weight.In dislik e of this, steel stays a dominating material in the cars of BMW Group. Having comparative â€Å"threats† proper to most makers implies they are for the most part contending in the midst of comparative conditions, so no firm is exclusively hindered thus. It is a comparative situation when one considers the shortcomings of BMW Group. Notwithstanding minor contrasts, most producers in the market sections worked in by BMW Group share most shortcomings. Every single premium carmaker are confronted with firm rivalry, as it is the idea of the business. All experience the ill effects of an impression of high prices.Again, there might be slight varieties inside this infer, for example, slight varieties in saw esteem however as a total, the excellent vehicle segment is somewhat described by significant expenses. Related with keeping structure and development of the vehicles of BMW Group inside Germany, and different other Western nations. This is because of higher work alcoholics, and more prominent degrees of tax assessment. Keeping most of creation and the entirety of the structure and building in Germany has the two preferences and inconveniences. It has been recorded in the SOOT investigation as a shortcoming, absolutely because of the effect on the main concern of the firm.It is a comparative story for the other significant German contenders BMW Group. Certain American (Lexus) or Swedish (Volvo) rivals face a comparable issue as far as greater expense. - Chinese contenders don't. Being built and amassed in Germany needs to likewise be referenced as a quality. This is because of German building having a universal appeal for being of probably the most excellent designing on the planet. This makes an impression of value, which is regular to most makers in the top notch vehicle section, however more so to the vehicles made by BMW Group.There is observation that BMW, alongside Mercedes Benz are of a better quality of value than their third significant German oppo nent, Audio. Just as a SOOT examination, a PESTLE investigation is significant for facilitating information on the earth in which BMW Group works. As Appendix 2 layouts, a PESTLE considers the outer powers which sway upon the vital usage and running of a firm. Political powers are available, anyway they affect the business as a total. Inside Germany, the nation wherein a ton of the vehicles of BMW Group are made, laws direct most extreme discharges vehicles are permitted to produce.They additionally influence BMW Group in that they direct least wages and least degree of corporate obligation. For most different nations, tax collection laws and customs laws decide costs at which BMW Group items are sold at. Various nations have various degrees of assessment and import obligations, anyway by and large most nations will charge some type of import obligation on significant merchandise, which thus expands the cost at which neighborhood retailers sell the vehicles. At times there are sure charges on this †of model in Australia there is a Luxury Car Tax forced on vehicles worth more that ****.But as previously mentioned, this sort of political impact influences all maker in the superior vehicle advertise portion. Biologically there are a great deal of impacts molding the heading of BMW Group autos. The primary one being the expanded cultural consciousness of the mainstream idea that is Global Warming. Because of this numerous countries and producers re forcing, regardless of whether intentionally or as a lawful prerequisite, objectives of diminishing emanations. This is done through setting targets and can be very exorbitant †as a rule being the place most of innovative work reserves are spent.In the instance of BMW Group, this is surely so. The mission for increasingly productive motors is progressing, and can likewise be credited to the next major environmental factor †the developing shortage of normal assets. The characteristic asset whose shortage i nfluences drivers universally is unrefined petroleum. There are socio-social variables at work, too. BMW utilizes situating to arrive at certain objective markets. Accordingly, a great deal of their vehicles are monetarily far off for socioeconomics. Because of this, things, for example, middle livelihoods and normal property costs direct where BMW outlets will be set geographically.Also on account of BMW Group, a picture of restrictiveness basically exists, however more as of late there has been a push to make their items close enough for additional individuals. This is being directed by making littler, progressively moderate vehicles while holding a picture of distinction. In an industry, for example, the vehicle business, innovation is the most persuasive power toward an organization, for example, BMW Group. Innovation is the place a great deal of producers acquire their upper hand, and for BMW Group this is absolutely the case.They put huge entireties of cash into innovative wor k in an offer to make increasingly proficient motors with which they can rival different makers and get an upper hand. This additionally applies on fronts, for example, wellbeing of vehicles, toughness of vehicles, and intensity of vehicles. With current market patterns floating towards effectiveness being a high need for most clients, this is something that assumes a basic job in the vital objectives, plans, and usage of plans of BMW Group. Financially, there are numerous powers that apply impact over BMW Group.Varying trade rates are an essential factor, and have an immediate effect upon deals inside a given nation, as they assume a huge job in deciding if a client will purchase a substitute decent. BMW Group have a technique set up to deal with this known as â€Å"hedging†. Significant expenses for crude materials, for example, steel and different amalgam metals additionally have an influence in deciding corporate techniques, as does the unpredictability in the cost of pet roleum in different nations where BMW Group sells their merchandise. The lawful variables are fundamentally the same as the previously mentioned political components, as they generally incorporate enactments to do with discharges and safety.There are different laws which change by degrees between nations in which BMW Group products are delivered. This predominantly includes certain work laws, for example, the lowest pay permitted by law laws and word related wellbeing and security laws. BMW Group think about these powers and the components of a SOOT when creating corporate systems and actualizing them. The firm devises manners by which they can deal with this vulnerability, and limit the measure of disturbance they experience show disdain toward being a piece of such a serious and unpredictable industry. These will be shrouded in a later segment of this report. 3.Strategic headings Especially in the high serious market of the vehicle business an unmistakable vision and statement of purpose is imperative to hold the inward and outer partner support on an elevated level (Hill, Jones, Galvan and Haddam 2007). As one of the universes driving vehicle producer BUM'S vision proclamation is nothing not exactly â€Å"To be the main provider of premium items and premium administrations for singular portability. † (BMW AAA, p. 180) To do that BMW sets its principle center generally around sights quality gauges and most ideal help for its customers.BMW statement of purpose is emblazoned by maintainability and re

Mother Loves Me Essays - Marjorie Kinnan Rawlings, Jerry Mouse

Mother Loves Me annon Youngsters as a rule structure an incredible and unseparable bond with their family. These blessed heavenly attendants get all the adoration and consideration they call for. Be that as it may, for youngsters less blessed, they are likewise needing adoration and care. For model, Jerry, a multi year old vagrant in the short story A Mother in Mannville by Marjorie Kinnan Rawlings, had encountered his young existence without a family. He was sent to the halfway house at four years old. Be that as it may, as he begun to invest energy with the essayist who lived in a lodge underneath the mountains, Jerry felt an extraordinary maternal fondness towards her. They turned out to be very close and, subsequently, built up a solid connection between them. For Jerry and all youngsters, a kid's actual wish is for their mom's adoration. A timeframe after Jerry had been with the author, he created a solid warmth towards her. One night, sitting with the lady before the warm fire, Jerry got wistful, disclosing to her that she looked a little like his mom. He recounted to a moving tale about his mom, who lived in Mannville, and how she constantly sent presents to him on Christmas and on his birthday events. Yet, the story was later uncovered that Jerry never had a mother in Mannville. He manufactured the falsehood since he cherished the author the same amount of as he would adore his own mom. Jerry felt that the lady was near him, what's more, being with her gave him a warm feeling-a feeling like home. Indeed, even the essayist's pooch, Pat, was cozy and never yapped at him. To Jerry, the author what's more, Pat were a piece of his life. On the off chance that Jerry never felt this sort of nurturing love from the lady, he would not have lied about his mom in Mannville. As it were, if the author was not as overall quite understanding, Jerry would not have lied. He would never need a mother who couldn't care less about him. At the point when Jerry lied about his mother, he needed the author to understand that he was truly alluding to her as his mom. There was no separation among them and Jerry consistently had a sense of security what's more, agreeable to converse with her. Be that as it may, if Jerry never detected the enthusiasm and security from the essayist, he would not recognize what and how moms genuinely are. Consequently, Jerry would not have made up the story. Kids who have the endowment of nurturing love are in every case increasingly glad what's more, satisfied than the individuals who doesn't. In our general public, we ought to support individuals who love youngsters to embrace vagrants and give them the affection and care they merit. These youngsters ought to have indistinguishable benefits from those with a family. At the point when kind guardians embrace these vagrants, they are additionally giving the youngsters expectation and bliss for their future.

Hitler :: essays research papers

Hitler came to control in Germany during the 1930s. His rule as Fã ¼hrer of the Third Reich is known as perhaps the darkest time of world history. He wanted to construct an incomparable race. He accepted the Jewish race was excessively enormous and excessively financially solid. To help him as he continued looking for the incomparable German race and to vanquish Germany's financial troubles, he pursued a war of holocaust against the Jewish individuals and any "weak" people. This got known as "Hitler's Final Solution." America has ascended to one of most impressive countries on the planet. The mosaic of individuals that make up the "melting pot of the world" are totally liable for the accomplishment of this nation. Decent variety brings together a country, while preference and segregation cause passionate and physical partition among the occupants of a nation; "A country isolated can't stand." Adolph Hitler and the Nazis, in any case, decided to follow their hypotheses and thoughts of making a "supreme race" in spite of the logical inconsistency with the all inclusive rules that recognize the intensity of assorted variety. Jews, Gypsies, Poles, Slavs, the truly and intellectually handicapped, Jehovah's observers, gay people, political detainees, disagreeing ministry, and other people who were viewed as contemptible of being a citizen, all fell Nazi casualties. More than eleven million assorted, honest individuals were butchered by the Nazis beca use of their craving to make an indistinguishable race of individuals. Hitler trusted Marxism created to give the world to the Jews. Hitler anticipated the Marxists would utilize majority rules system until they got the help of the scholarly world, at that point they would slaughter the populaces. Hitler accepted the most impressive country would be one that is made out of a folkish state. Hitler's folkish theory advances the matchless quality of the "better and stronger" and the acquiescence of the "inferior and weaker." He accepted that solitary this mightier race of individuals would be sufficiently able to withstand and beat the issues of things to come (Hitler 1: 4-l 0). Hitler needed to free the nation of religion. He felt with all its indistinguishable qualities and various structures, it was immaterial for human life, however it would lead to the deterioration of humankind. He accepted that he expected to wipe out the Jewish and "harmful" ideas, sentiments, and means to have the option to make this folkish state. Numerous Germans previously had solid sentiments of disdain and hostility towards the Jews. Hitler incited these emotions by persuading them that the Jews were the reason for all abhorrent.

Quality and Safety Issues Raised by the Family Member - 3850 Words

Quality and Safety Issues Raised by the Family Member (Research Paper Sample) Content: Quality Management in HealthName:Institution:IntroductionAccording to Dodwad (2013), for the provision of quality health management, there should be better governance of the clinical resources and better management of human resource practices. Therefore, this is important because it enhances accountability of the health practitioners, resource efficiency. Furthermore, quality in health management helps in minimizing medical errors that occur in any medical health facility, and also it maximizes the use of adequate care by ensuring that all the patient needs are addressed (Stroubouki, 2013). Hence, it is important to note that the patient is the core individual in quality healthcare management because the health quality management system in the facility should be able to care effectively on the needs of the patient. For this to happen effectively, the hospital has to put standards that every department in the facility must attain. This article gives a clear understandi ng of the issues that the staff faces concerning providing quality healthcare management to the patients. It is an essential step in helping Carol (CEO of significant health service) to determine the factors that hindering the effective provision of quality health management and making progress on how these factors can get addressed. Moreover, this article explains the quality and safety issues that got raised by a family member at a public patient safety forum. The issues raised are that there are numerous medication errors that the hospital staff do that leads to provision of quality health. Also, the article identifies a medication management issue and uses the Plan-Do-Check-Act-Cycle to plan for the investigating the matter and identifies the potential solution.Quality and Safety Issues Raised by the Family MemberAt the public patient safety forum, the family member said that her Dad had experienced numerous medication errors with the hospital facility which were mostly human er rors. It was a serious issue because her dad had many health problems with the main one being lung disease. Another issue raised by the family member concerning the quality and safety issue was that the hospital staff was incompetent in providing proper medication that would get rid of the chest infections that the dad often experienced. The main reason for this is that the team seemed only to stuff up the dad with medication that was prone to medication errors. Moreover, the other medication errors were experienced by the family member at the emergency department when the doctors did not write down the medication that the dad required adequately from the list. Furthermore, the doctors sometimes failed to write the medication down at all or sometimes some medicine that the dad necessary used to miss some from the list. The family member gave an example which was when her mum was with the dad in the ward he got admitted, and she told the family member that the doctors had missed some of his medication. Also, the staff assured the mum that they would get a doctor as soon as they could to look at his chart though they failed to do so. It was a severe offence in quality and safety in healthcare provision by a proper medical facility because the family member had to go up to the hospital and check the dad's chart.Furthermore, the family member said that the dads epilepsy and other medications were not even on the chart and the family member had to demand that the staff puts them on immediately. It is a clear breach in providing quality and safe healthcare on patients because the doctor later came and went through his medication list and added the four missing lots were missing. It is a shame that the family member's mum had to be present in the dad's ward late at night so that the hospital staff does not make mistakes in giving medication to the dad. It is because some of the nurses could not read the doctor's notes, or even sometimes they mistook the milligrams wh ich were an uncompromising health quality and safety issue on the patient. Also, the nurses sometimes failed to read the dad's chart, and they neither looked at the chart twice or thrice on the sheet of medication which made the chances of medication errors during administration to occur. Moreover, sometimes the nurses failed to handover another nurse at the dad's bedside and the nurse went home without giving him his medication. It is a serious offend in quality and safe health provision by a nurse because the mum had to call the nurse who was at home because she was not in the hospital to care for the dad. Also, sometimes the nurses failed to read the medication bottles correctly which caused them to give him an under-dose of his medication because they gave him one tablet instead of two. According to the family member, once when the mum did not make it to the hospital in time for the dad's lunchtime tablets, she found his epilepsy medication on the floor under the bed. Moreover, another time a nurse misplaced the dad's chart which she took and the next morning the nurse on duty could not find it. It caused the dad to miss his medication that morning until the mum came in and demanded that they give him his medicine and it took them a while before they found it and gave the dad his medicine.The family member further states that the family had tried just about every time a medication stuff up occurs they report it so that the hospital may fix the problems. For instance, the family member had meetings with the Director of Medical Services, the Director of Nursing; the Pharmacy and the Patient Liaison Officer and sometimes had them at the same time. They assured the family member that they would make sure that the bed handover gets done and that they would tell the nurses to be vigilant. Furthermore, they assured the family member that they would say the doctors to be careful and look at the dad's medication. However, even after all the meetings and a dozen com plaints all the efforts made by the family member to get the issues addressed fell on deaf ears. The reason given by the hospital management was that the nurses were making mistakes because they were nervous because the patient was his father who is a well-known community advocate. Another issue that has affected the quality and safe health provision is that patients who took their medications at certain times of the day did not get their medication until the nurse on duty was able. For instance, the family member said that the mum had to wait until 10 p.m. so that the dad could get his teatime tablets. Furthermore, it was not right that only one nurse was the one with trolley giving medication to the patient and also the pharmacy did not get medicines checked daily on the wards. Moreover, the family member reported that sometimes patients came into the emergency department and the doctors did not know what medications they are on. Furthermore, the quality and safety issues are vivi d when most of the time the mum used to look after the dad's needs which included feeding him, showering, emptying his urine bottle which is nurses' duties.Causes, Frequency of Occurrence and Contributing Factors on Quality and Safety Issue 1 Errors Per Stage of the Drug Delivery ProcessAccording to Shahrokhi (2013), most errors that occur in hospital facilities happen in the early stages of the medication delivery process. From a study carried out in a particular hospital, there was 42% of the prescribing errors while there was 37% of dispensing errors though there were no administration errors. Also, some errors occurred due to the hospital organization which made it possible for the nurses to make the mistakes thus when the nurses are knowledgeable about the medicine doses and check medicines before administering it would help in reducing errors (Allard, 2002). Therefore, the family member presents various errors that were mostly human errors such as giving the dad an under-dose of his medication (WHO, 2016). According to the family member, the pharmacy failed at all times to put in check medications that were required daily by the wards. Moreover, the nurses sometimes did not read the doctors notes which caused them to mistake the milligrams of certain medications the dad was supposed to get given. 2 Errors counting During Medication AdministrationAccording to Allard (2002), suggests that drug administration errors may arise from prescription, transcribing or the dispensing stage (21% of errors at multiple stages) hence, counting and categorizing errors may occur. The only way to limit such errors is by ensuring that the quality management system in the hospital facility is efficient to deal with such errors (Keers, 2013). From what the family member said, there were numerous counting errors which were caused by the doctors in the emergency department not writing down medication properly form the list. Moreover, the doctors sometimes missed writing some m edicines on the list while sometimes they never prescribed at all. Other times the family member said that the nurses did not read the bottles correctly while other times they would give his dad an under-dose of one tablet instead of two. Such errors can get prevented by ensuring that the nurse read the details of the medication carefully before administering it and also the doctors should give all the details of the medicine that is required by a patient. 3 Workload And Shift Work Done By the NursesMost of the errors sometimes occur due to fatigue that the nurse incurs during the day which results in human errors in drug administration. Research done shows that when the hospital staff is busy, there is a higher frequency of medication errors that are prone to happen (Allard, 2002). Most of the hospital staff are often working at night because most prescriptions are written in the afternoon and also the shift work effect of the nurses often caused er...