E-Business strategy Essay Example for Free

E-Business strategy Essay Grandmas Treats, a newly owned family business dedicated in selling bakery items and wishes to go online for achieving awareness and catering its services to a large group of consumers. The various reasons for which it would derive online benefits can be summarized as follows: †¢ Visibility is the largest accomplishment one aims in an online business. †¢ Its local brand can be promoted internationally to achieve a strategy for business continuity. †¢ Networking with several international brands and suppliers would create international links and would generate large scale opportunities for various upcoming suppliers and vendors. Consumers and customers would be able to access the store at their free will. †¢ Secure payment options would entail greater compliance on the part of the company to arrange online purchase options and security associated with it. †¢ Competitiveness with the online established brands would take them to reengineer their products better so that one is able to focus more on quality. †¢ The enhanced marketing for the website would make them sell to a large number of other businesses and consumers enabling their B2B and B2C models. The customers would be able to compare the products and services with others so that they are able to decide upon the choices provided. Technology: The technology required to get online and take care of the display of products and services would be focused on three aspects namely front end design, middle level architecture and database. The front end design would compose setting up the website and would require HTML and client side technology for getting the job done. The creation of the static pages would take HTML and JavaScript or VBScript must be used to validate the web site and its form entries and data storage requirements. The advanced technologies would make sure that data is represented well and connected for getting the usability right for the website. The usability features must be taken care so that one is able to acknowledge the look and feel, consistency of content, navigation patterns, anytime-anywhere traveling within the website and many more (Usability. gov, 2007). It also allows user to understand and reciprocate information, their current path and content for the website. The client side features enables the user to take the correct action and guide them all along. The middle level architecture takes into account the business logic that is driving the front end and all the operations that the user is supposed to perform to accomplish a certain amount of their job. The business processes are the payment modules, generating the online dynamic content, tracking one’s order, tracking the online cart or basket requirements, handling the database operations and making sure that they get everything they want. Several application severs like IBM Websphere, JBOSS can be used for the purpose. The database for the website is composed of several tables which record data and information from the users of the system which comprise of several individuals, institutions and several other businesses. The data is stored and fetched when required to view the information. Databases of RDBMS nature such as Oracle, DB2 and others can be used for widespread storage of data and information. Privacy and security measures: The privacy of the customer information and the transactions that are required to be made must be safe in all respects so as to prevent eavesdropping and tapping of the message. The use of TLS (Transport Layer Security) and SSL (Secure Socket Layer) protocols can be used to facilitate transmission and transfer across a secured channel to prevent the misuse of customer’s personal and financial data for their wide applicability and to perform online purchases IETF (2007). It takes care of the privacy of the information and makes sure that all communication is completely safe and abides by the privacy laws of the organization. The use of security measures like firewalls and antivirus software’s can help a long way to facilitate preventing of websites from intruders and malicious content and programs. The firewalls would prevent the website from any malicious programs and take care of the safety of the website.

The Impact Of Asymmetric Information And Adverse Selection Finance Essay

The Impact Of Asymmetric Information And Adverse Selection Finance Essay Nowadays financial intermediations play the important role in the economy. Firms and individuals can find sources to finance its new project. Also lender can invest their money in secure positions. Financial intermediations raise funds from the depositors for short term and lend them to the borrower for long term. The main job of those institutions is to provide finance through taking extra risk. So there are three parties engaged in those investments process. The lender or the depositor could lend his money on secure way and low cost. The borrower can find the finance of his project. The financial intermediation manages the process of those transactions. The question now is that why do lender and borrower need financial intermediation to manage this relationship. Why do not they do it directly without a third party? The answer of this question needs to know the main reasons why financial intermediations exist. There are three reasons explain this issue. First reason is that, the dif ferent requirement of those two parties. Second reason is the transaction cost. Finally is the asymmetric information. In this assay we will focus on the asymmetric information as a reason of the existence of the financial intermediation. Also, in this essay I will first explain the Asymmetric information, adverse selection and moral hazard. Then I will brief some empirical study about the issue of the effect of Asymmetric information to represent the importance of this issue. Also, I will explain the effect of the transaction cost because it has relation with the information cost to avoid unobserved information. Finally, I will explain the financial intermediary natural and their role in guiding the financial process. My conclusion refers to the importance of financial institutions to avoid asymmetric information. I am also touched upon the difference between the risk transferring and risk sharing and the fails of those conventional institutions in the last financial crisis. I reco mmended Islamic industry is an alternative to those convectional ones which can be able to withstand during the crisis because they works as a partner with their consumer and they share the risks with them. The impact of Asymmetric information, adverse selection, and moral hazard on the lender. It is important to the lender to have the good quality and quantity information about the borrower to be in the save side. When the information is poor that means there will be risk exist. Asymmetric information is an important concept in finance and needs to be understood. It means said Bucle (1998); the information refers to the situation where one party has more information than the other party. This is a problem with most types of transactions, financial or non financial transactions. In the Case of a financial transaction, the borrower will have more information about the Risks and return of the investment project for which funds are being borrowed and the lender do not have the same information the borrower does. So it may leads to actual conflict. Asymmetric information more affect lender, before he gives loan to the borrower and after. Adverse selection is the result of asymmetric information which means a bad selection with high risk of default. The adverse selection refers to the borrower with adverse return. Also, the second result of asymmetric information is moral hazard continued Bucle (1998). The lender will face this particular problems, in which always happened after lending. This problem is described as bad behaviour that accurse when the lender take the money from the lender and because the money is not belonged to him he will use it badly. He will use it for risky activities. As a result the lender will be at risk of losing his money. Karlan and at al (2005): investigate the moral hazard and adverse selection in credit market in South Africa. The random sample of 58000, of male and female, direct offers mail used by a larger lender in South Africa by three classes. First, offer interest rate. Second, contract interest rate which is equal or less the offer interest rate and revealed to more than 4000 borrowers that agreed to the first offer rate. Finally, a dynamic repayment with a good price on future loans for borrowers still in a good positions. These three stages supported by full information given to the lenders. The study setup distinguishes adverse selection from moral hazard impact on repayment. The result found that approximately 20% of default is because asymmetric information problems. Another empirical study of the impact of asymmetric information conducted by Gaul and at al (2008) investigate the effect of unobservable information on corporate loan market, and if the borrower gives the lender the incentive to reduce the asymmetric information effects. The study used a regression to give evidence of a positive relationship between some measure of loan borrower by lender, contract terms, negotiating loans, and the amount of non- publicly information. The study found that, moral hazard and adverse selection problems do exist in the corporate loan market. As a result of asymmetric information, adverse select, and moral hazard is the transaction cost. So what do we mean by transaction cost? Bucle (1998) counts four types of transaction costs which are as follows. Firstly, search cost, the borrower and the lender will be affected by high cost of searching for accurate information about each other to avoid risks associated to default and loss money. Also, verification costs, which mean the cost that accrues when lender tries, ensure that information he has is true. Furthermore, monitoring costs, the lender after given loan to the borrower should follow the borrower activities to make sure he will be able to make payment as agreed. Finally, enforcement costs, in case of default the lender wants to ensure that the lender can be enforced to get the money back. The importance of the financial intermediaries The financial intermediation is the entity which in a med position between two parties and manage the financial transaction between them. Commercial banks, investment banks, stock investing services, insurance providers, etc are examples of the financial intermediation. So we can imagine the importance of those entities. For example banks, it does the important role. Banks obtain funds from depositors and then lend those funds to borrowers. Also provide financial services said Fraser and et al (2001). Also individual as lender can get fixed income at cheaper cost. Also, when the lender uses the financial intermediary he wont need to bear those costs. He does not have to spend money and time for collecting information to find good borrower. Moreover, he can get his money back at any time he want it. Also he does not have to bear risks of default the borrower and other risks because the risks are borne by the bank. Always banks have information and policy system about their clients and diversify their investment in case mismatching the maturities of their assets and liabilities said Saunders (2008). Saunders and et al (2008) said because of costs of monitoring, liquidity, and price risk, as well as for some other reasons, savers often prefer to hold the financial claims issued by FIs rather than those issued by corporations. Diamond (1984) developed a model of delegate monitoring. Financial intermediary acts as monitor by promising the lender a fixed income and monitor the borrower activity to fulfil the lender the promise said Allen at al (2008). Another model developed by Boot and Thakor (1997) about delegated monitoring. They assume that, there are three kind of information. First, incomplete and unclear information about the future activity that the borrower is going to do and they suggest the solution is using financial market to obtain this information. Second the lender does not have information about the lender activity in term of invest the money in safe or risky project, and they suggest the solution by intermediary. Finally, borrower might have the chance to invest in a risky project and also they suggest the solution by intermediary said Allen at al (2008). Conclusion and recommendations: In conclusion, financial intermediaries do not exist by chance the economy has found them. As it shows above it exist because the need of the two separate parties and these parties represent the structure of the economy in any country. Borrower wants to have finance in his new project. Also lender need to be safe from asymmetric information, adverse selection of borrower and moral hazard and it is the financial intermediarys main job. To collect information about the borrower is not an easy task. It contains high cost for the small lenders which prevents him to invest his money. Also, he cannot give his money to the wrong person or firm. Financial intermediary could do this job on behalf of the investor. This job can be done by financial intermediaries in a low cost because of the large number of the customer they deal with. Also they act as specialist to this kind of financial transactions. However, financial intermediary is not always the haven. It has also risks of default, credit risk, liquidity risk, and etc. As we experience in the last financial crisis and the collapse of the biggest financial institutions around the world as a result of transferring risk. I think Islamic banks are the solution. They share risks instead of transfer them. Every party have to bear part of the risk to be able to continue. Transferring risks are not the solution, which means party will have nothing and other will have everything as a result part of the economy, will continue and the other part will collapse. Lets imagine the collapse party is the banks. So, the crisis will extend to the economy as a whole.

The Titles of Dr. Jekyll in The Strange Case of Dr. Jekyll and Mr. Hyde

The Titles of Dr. Jekyll in The Strange Case of Dr. Jekyll and Mr. Hyde In the novella The Strange Case of Dr. Jekyll and Mr. Hyde, Dr. Jekyll held a number of titles, including M.D., D.C.L., LL.D., and F.R.S. These titles indicate that Dr Jekyll was a well educated in man in both medicine and law. The first title, M.D., stands for doctor of medicine. In the mid 1800's (about the time Jekyll would have been educated), medical students attended medical school for approximately 3-4 years (there was no definite length). Their training was based around "natural philosophy": their studies included anatomy, physiology, chemistry, physics, mathematics, therapeutics, biology, surgery, sociology and philosophy. Along with these subjects, students were encouraged to take courses in Latin and Greek. Exceptional students were encouraged to apply to either Oxford or Cambridge: these two schools were the best that England had to offer and can be compared to America's Harvard University in Boston. Things have changed slightly in the last one hundred years or so. Medical school is at least 4 years long (although many students stay in medical school for 5-6 years). Philosophy is no longer the main focus of medical school. The courses that were considered the most important in the medical school 's curriculum (biology, chemistry, physics, mathematics) are now left to the undergraduate colleges to teach the pre-medical students. After medical school, students of the 1800's only had to take a test, and if they passed, they were free to work at any hospital they chose to study the practical branches of their profession. It is no longer that simple. Once finished with school and certification testing, the student begins a rigorous internship (c... ...entific society to researchers in many different fields, such as art and medicine. Fellows would get together to discuss the "natural philosophy." This society was open to anyone with a natural interest in science until 1847. Since then only those persons who have done original work are invited into the society. Indeed Dr. Jekyll was an extraordinarily smart person. It would have taken an enormous amount of time and energy to accomplish all the titles that a man like himself earned. Works Cited Acronyms, Initalisms and Abbreviations Dictionary. 15th ed. 1991. "Trends in Legal Education." Encyclopedia Britannica. 15th ed. 1992. Stevens, Robert. Law School: Legal Education in America from the 1850's to the 1980's. Chapel Hill: The University of NC Press, 1983. Huxley, Thomas H. Science and Education. New York: P.F. Collier and Son, 1854 and 1870.

Can virtue be taught? Essay -- essays research papers

lthough today's society includes much technology and new things are supposedly being discovered every day, many age old questions still remain unanswered; questions such as: "Can virtue be taught?" This question is examined in detail throughout Plato's Meno, and although the play leaves the question as to what virtue is unanswered, Socrates attempts an answer to Meno's question. Although he is not particularly keen on answering whether virtue can be taught without first having a complete understanding of what virtue is, he attempts to please Meno by solving this in the way that geometers conduct their investigations, through a hypothesis. Socrates states that if indeed virtue can be taught then one thing will happen, and if it cannot a different thing will happen. In the end of the play, the conclusion is reached that virtue is a gift from the gods. Now the question must be asked: how was this conclusion reached in relationship to Socrates' previous hypothesis? It is thought by Meno that men cannot be taught anything but knowledge, therefore, virtue must be a kind of knowledge in order to be taught. This corresponds with the hypothesis because the conclusion can be reached that, if virtue is knowledge then it can be taught, but if it is not knowledge then it is impossible to teach. However, this leads to a new question that must be answered before a conclusion can be reached: is virtue knowledge? It is later stated that, if knowledge includes all aspects of realit...

Colgate Max Fresh: Global Brand Roll-Out Essay

Executive Summary The United States, Mexican and Chinese markets all took very different approaches to the release of Colgate-Palmolive’s (CP) newest oral care product in 2004-2005. The new toothpaste is called Colgate Max Fresh (CMF). It is a cavity preventing gel with breath-freshening strips suspended in it that dissolve while consumers brush their teeth. The technology behind the breath strips is patented, and Colgate was hoping the product would be a big success by providing unique freshness. In the United States, research was done and new bottling was designed to optimize the appearance of the new toothpaste. The advertising was also focused on the freshness that result from the breath strips and the product was very successful. CP then decided to release the product worldwide. In Mexico the ad campaign was changed as well as a few other minor changes, but not much was spent on altering the marketing mix for CMF. Colgate Max Fresh proved popular in Mexico and profits were seen in the firs t two years. In China, millions were spent on reconfiguring the marketing mix, and sales were not high enough to make up for the expenses in either of the first two years. In the first year alone, CMF saw a net loss of over $10 million. I have evaluated three options for reducing costs and increasing sales and have determined that the Chinese marketers decided to change the marketing mix too quickly. Instead of looking into what aspects of the U.S. marketing mix would and would not work in China, they made assumptions. The advertising campaign that they came up with was expensive and ineffective. Chinese consumer preferences should have been highlighted in the promotional campaign, and more elements from the original U.S. marketing mix that were costly to â€Å"improve† might not have needed to be changed at all. Current Situation Colgate-Palmolive (CP) is a worldwide company that specializes in oral, personal, and home care, as well as pet nutrition. Of particular interest in this case is oral care. Colgate is an oral care name that is known around the world. Colgate-Palmolive has the majority value share in the  United States, Mexico, and China. In each country, Procter and Gamble’s (P&G) Crest toothpastes are ranking second in market value share. In Mexico, the difference between PC and P&G is huge – PC has market share above 80%. However, in the U.S. and China the market shares are very close: In 2004, Colgate had 34.8% and Crest had 31.6% value shares in the U.S.; in China Colgate had 23.6%, Colgate through partnerships had an additional 8.5%, and Crest had 21.2% shares. CP management was pressured to compete hard against Crest’s new product called Crest Whitening Expressions (CWE). In August 2004 CP launched a new toothpaste product called Colgate Max Fresh (CMF) in the United States. CMF was advertised as premium toothpaste that would provide a â€Å"whole new dimension of freshness.† The product was so successful that CP decided to launch it worldwide. Colgate-Palmolive’s organizational structure is split up by geographic lines, each region having its own management. However, there is another split by category – there is one group responsible for oral care product strategy, resource allocation, and best-practices transfer between regions. This case focuses on the launches in the U.S., China and Mexico. In all three countries flavors varied and different strategies were used in packaging and promotion of Colgate Max Fresh, as described in the table below. Rock-star Jay Chow and â€Å"extreme living.†| â€Å"Snowsurfer† extreme living; provides â€Å"a joy ride for your mouth.†| Additional costs beyond initial product development and standard market testing| Base costs – first country to launch the product.| New flavors cost $200,000 to research and develop. New graphics, aesthetics, advertising campaign cost $1.5 million. New packaging (that failed) cost $1.5 million, and would have increased variable cost by 20%.New green color developed for $7,000.| New advertising campaign cost $500,000 total.Not many other expensive changes were mentioned. Package  size is different from the U.S., but with similar packaging types (and probably similar to other Colgate toothpaste packages).| In Mexico the promotional campaign was completely changed from the U.S. campaign and a third product flavor was introduced. The original two flavors were not changed, reducing costs compared to China. Costs in Mexico were kept low, and in the first two years Colgate saw a net profit in the Mexican market with Colgate Max Fresh. In China, however, many aspects of the marketing mix were changed, increasing costs tremendously. The product was changed by eliminating one of the two original flavors, changing the color of the other, and adding two new flavors. CP China’s management also tried a variety of packaging styles before choosing to use one that would increase the variable cost by 20% per unit. It turned out, however, that the design they chose was not up to CP’s global standards and after spending $1.5 million the idea was thrown out. The advertising campaign was changed to a riskier campaign – that could have been cancelled at any time at CP’s expense – that cost $1.5 million. Even the product name was changed in China. After all of these changes and additional costs, Colgate Max Fresh (Icy Fresh) was not profitable in its first two years. Instead, huge net losses were seen from this product. Problem Identification While CP Mexico made some minor changes to adapt Colgate Max Fresh to their market, CP China redesigned almost every aspect of the product besides the one feature that made it unique – the breath strips. These changes were costly and the product failed to make profits in its first two years in China. Instead, the expenses heavily outweighed the revenues. Instead of marketing like one company, CP China behaved as if it had purchased the rights to use the patented design of CMF and then created a marketing plan from scratch. Alternative Solutions Solution A: Test U.S. marketing plans. Start by testing the unaltered U.S. marketing plans. From the results of that testing, decide what areas need to be altered for the Chinese market. Instead of choosing to change a large variety of aspects of the marketing mix for the Chinese market (as described above), the CP Chinese marketing team could have selectively altered aspects that would have big impacts on sales. Solution B: Cut back on marketing research. Eliminate designing a brand new bottle to put the toothpaste in. Either use a slightly altered version of the U.S. packaging developed for CMF, or use a packaging type that has proven successful in China for previous Colgate toothpastes. Also scale back on color design. Instead of developing ten shades of green, develop only three. In every step of redesigning the marketing plan, try to cut costs by being reasonable. Solution C: Emphasize therapeutic attributes. Emphasize the therapeutic benefits of the Colgate Max Fresh toothpaste. CMF is designed to provide extreme freshness, and instead of focusing on the extremeness, focus on the freshness first and cavity-protection and other therapeutic advantages. These are the two most important features for toothpaste to the Chinese market. Although the concept statement mentions the cavity protection, it is overshadowed in the advertising by the â€Å"cooling crystals.† Breath strips have already proved unsuccessful in China, so the advertising should not focus on them. Instead, the focus should be on the features and aspects that make sense to consumers – freshness and cavity prevention. Evaluation of Alternatives Solution A: Test U.S. marketing plans. By evaluating the effectiveness of the already-produced marketing plan for Colgate Max Fresh, the marketing team would get insight into what works and what doesn’t – what enhances the product in consumers’ eyes and what needs to be re-done for the Chinese market. Money would be saved on marketing areas that can be directly transferred from the U.S. to China. If the ad campaign proved successful in test groups, up to $1.5 million could be saved. The down side to this plan is that only a finite amount can be saved, and this does very little to address sales (revenues). Solution B: Cut back on marketing research. Just by eliminating the packaging scheme, $1.5 million would be saved. A few  thousand may be saved by reducing the re-coloring efforts for the mint flavored toothpaste. Like solution A, this is a plan that would reduce costs, but that does not address revenues. It is unlikely that these reductions in cost would lead to a profitable first year in the Chinese market. Solution C: Emphasize therapeutic attributes. Although freshness is a growing market in China, breath strips never caught on and therapeutic toothpastes are big sellers. By emphasizing preferred features to the Chinese market, sales may be higher and the product may be successful. Of course, the marketing scheme would need to be tested first. In Exhibit 10A, Colgate Max Fresh ranked lower in the â€Å"Importance of Main Message† category. The main message should be important, so that people will remember it and in turn will remember to buy the new Colgate toothpaste. This solution does not address reducing costs, but instead addresses changing the message and increasing sales. Recommendation I recommend solution C, to change the advertisement message. The first two options would both decrease initial costs but would not decrease costs enough to make up for the low sales. According to Exhibit 13 in the case, in its first year Colgate Max Fresh had net sales of about $20 million and net expenses of about $30 million, leading to a $10 million loss. In the second year sales increased by about $3.5 million, expenses were reduced, and the net loss was only about $1.5 million. Any loss is bad, but at least there was a significant reduction in cost and the product was increasing in popularity. If the product had been more popular the first year, that would have made a big difference. I also recommend solution A, but I think C is more important. Reducing costs by eliminating unnecessary changes to the marketing plan already developed in conjunction with a promotion plan that emphasizes the product features that are most highly sought-after would be ideal for CP China. By reducing expenses and increasing sales, CMF may have been profitable in its second (if not first) year. Implementation An attitude change would need to be addressed first. It seems like the  Chinese Colgate-Palmolive oral care management team does not trust that anything the United States team creates will work in China. They created new, expensive schemes for various aspects of the marketing mix without first checking to see if it was necessary or even advisable. Corporate CP needs to get their Chinese team to understand that as part of a global brand, many features can be directly transferred from one country to another – especially successful ones. Next, the Chinese team must evaluate numerous aspects of the marketing mix for Colgate Max Fresh. A few things were evaluated properly, like the name of the product and the way the breath strips are described. CP China did their research to find out if the name â€Å"Colgate Max Fresh† with â€Å"breath strips† would mean anything to the Chinese market. Because it did not translate well, they changed the name. This is the approach the team should take to each aspect of the marketing mix. For instance, when evaluating the advertisements, they should first determine the effectiveness of the United States commercials. If the results are not favorable, they should change the ads to focus on that aspects that the Chinese consumers seek when choosing toothpastes – freshness and cavity prevention. After evaluating each aspect, the unsuccessful ones should be remade by the Chinese marketing team. Once the newly developed plans have been evaluated, they should be compared to the original plans. After that, the product should be ready for the market.

Raymond’s Run Essay

Raymond's Run Essay This is a story by the writer Toni Cade Bambara who describes the events that take place in the life of a skinny girl named Hazel Elizabeth Deborah Parker, a little African-American girl with a squeaky voice that has passion to run. However the tale begins describing the members of her family, the author writes more about Hazel and her brother Raymond. Raymond is not quite right; apparently he suffers a metal disease. He’s bigger and older than Hazel, but a lot of people call him Hazel's little brother because he needs to be looking after. Squeaky† often takes strolls down Broadway so she can practice her breathing exercises while she keeps an eye on her brother all the time. She makes Raymond walk on the inside because he always makes fantasies so he starts thinking he's a circus performer and that the curb is a tightrope strung high in the air. Hazel is known as Mercury because she is the swiftest thing in the neighborhood, only her father can beat her to Amsterdam Avenue with Hazel having a two hydrant head start and him running with his hands in his pockets and whistling. Hazel is loyal to her brother, always ready to protect him. She’s a person, who doesn't tolerate standing and listening talks from somebody else, she likes to get right over things quickly. She doesn’t like much a girl named Gretchen and her friends Mary Louise Williams from Baltimore and Rosie because Gretchen’s a potential rival for the fifty-yard dash. She believes she’s tough, not a strawberry or someone who enjoys dancing on her toes, she likes to run and this passion had made her to win many trophies, ribbons and it’s because of her velocity. Every time just before she takes off in a race, she feels like she is in a dream, the kind you have when you've fever and feel hot and weightless. She usually dreams she flies over a sandy beach in the early morning sun, touching the leaves of the trees. She also perceives the smell of apples just like in the country when she used to think she was a choo-choo train. Near the end Hazel competes against Gretchen P. Lewis at the May Day races, she wins and Gretchen comes in second. This result makes her realize that she is not the only working person who tries hard to get things done, so she started to look her rival in a very different way with a big smile of respect between them. So there she was, thinking about all the prices she’s have got and that she could retire by the time, it occurred to her that she could train her brother to become a champion as the tradition of the family is. Other characters: * Her family: The mother, father and George. * Cynthia Procter * Mr. Pearson (Jack the Beanstalk)

Children and young people workforce Essay

1. Identify a current a national legislation relevant to safeguarding children and young people’s welfare. The children act 2004 – This act requires every child, whatever their background or circumstance, to have the support they need to be healthy, be kept safe and to enjoy and achieve. 2. Identify two current local policies, procedures or guidance in relation to safeguarding the welfare of children and young people. – Child protection policy – Health and Safety policy 3. Complete the following table with two examples: Agency name (involved in safeguarding children and young people) Role of agency (in own work setting) Social Services Supports families and individuals and often play a leading role in safeguarding children and young people. Health Visitors They are responsible for the health of babies and children under the age of five. 4. Complete the following table. Types of child abuse List three characteristics for each type of child abuse Physical Unexplained injury Flinching when approached Repeated admission to hospital Emotional Mental health problems Poor self-esteem – Substance abuse Sexual Sadness/depression Loss of self-esteem Inappropriate sexual behaviour Neglect Unusual weight loss Untreated physical problems Unsafe living conditions Bullying Unequal treatment Harassment Deliberate exclusion 5. Complete the following table. Concerns that a colleague is: Give a description of the action to be taken in response Failing to comply with safeguarding procedures Failing to comply with safeguarding procedures will put a child or young person at risk. You would have to follow the settings safeguarding policy or immediately report it to the safeguarding co-ordinator or the supervisor. You would not discuss any of the matters with anyone else. Harming, abusing or bullying a child or young person To protect the child you would first inform the supervisor. If the allegation is against the supervisor you would then have to report the concerns to the designated person for child protection. 6. Describe the principles and boundaries of confidentiality and when to share information. When working with children or young people certain information has to be collected such as: Names Contact number Address Medical information To give out any information is a breach of confidentiality and should only be passed out on a need to know basis. For example, information should only be passed to others who deal with the child’s health, well being, welfare or protection.