Friday, September 27, 2019
Job analysis Essay Example | Topics and Well Written Essays - 500 words
Job analysis - Essay Example The responsibilities of the Office Assistant includes answering phone calls, reading and answering email messages regarding parking and transportation transactions and speaking with customers in person if needed. Clerical duties are specified to typing, reviewing memos, forms, letters and other general correspondences, sorting and filing of documents and records, receiving, sorting and distributing incoming and outgoing mails and editing documents of accuracy and well phrased information. It also includes processing required documents for applications, payment of bills, payment records and sending of notifications for those who failed to pay orders when necessary. Moreover, the use of computers, typewriter and software processors are needed in the entry of data gathered and keeping records. With the responsibilities mentioned earlier, it is then important for the employee to be proficient in English both verbally and in written form and should also be able to understand instructions and perform them as needed. The Office assistant should be able to type with a minimum speed of fifty words per minute, has the basic knowledge of computer operation and should be able to use Microsoft Word instruments necessary for editing like spelling and grammar corrections. His grammar and spelling should be exceptionally good to make sure grammatical errors are corrected before final records are kept. Basic mathematical abilities are necessary for correct computations and analytical abilities are also required to decide on duties without the assistance of a supervisor. In addition, organizational skills are required to keep an efficient office performance where records are easily found when needed, using simple arrangements that provide easy access to information. Good public relation s should be acquired by the employee to perform well in dealing with customers and other
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